Shipping policy

Shipping Policy

At Pawcato, we aim to deliver your pet products safely and efficiently across India.

Delivery Time:
Orders are generally delivered within approximately 5 days on average. Delivery times may vary depending on the destination, product, courier service, and other circumstances.

Order Tracking:
Tracking information is provided for every order. Once your order has been shipped, tracking details will be provided so you can follow your delivery.

Shipping Charges:
Shipping charges are calculated based on the product/order weight and applicable delivery requirements. Our supplier has indicated an average shipping cost of approximately ₹70 per kg, with charges potentially varying by order. The applicable shipping charge will be shown at checkout.

Processing:
Orders are processed after payment confirmation. Processing and delivery times may vary depending on product availability and courier operations.

Delivery Delays:
Delivery may occasionally take longer because of courier delays, weather, holidays, remote locations, or other circumstances beyond our control.

Incorrect Address:
Customers are responsible for providing a complete and accurate delivery address. Please contact us as soon as possible if you notice an error in your shipping information.

Questions:
For questions regarding your order or delivery, contact us at pawcato.official@gmail.com